Privacy policy

Liberty Treasure Coins respects customer privacy. This policy describes the personal information that may be collected when you visit our Shopify-powered store, purchase products, or contact us, and explains how that information may be used and disclosed.

1. Information We Collect

Depending on your interaction with our store, we may collect:

  • Contact and account information: name, email address, telephone number, and account details you provide.
  • Order and delivery information: products purchased, order numbers, transaction history, billing and shipping details, and delivery status.
  • Payment-related information: payment and transaction details processed by Shopify and the payment providers enabled at checkout.
  • Device and usage information: IP address, browser and device information, approximate location inferred from IP, cookies, and interactions with our store.
  • Support communications: messages, product concerns, photographs provided with claims, and return requests.

2. How Information Is Used

We process information as reasonably needed to:

  • Accept, process, fulfill, and deliver orders.
  • Confirm payments and help prevent fraud and unauthorized activity.
  • Send transaction, shipping, and customer service communications.
  • Handle returns, exchanges, refunds, and disputes.
  • Maintain, secure, troubleshoot, and improve the store.
  • Comply with applicable laws, recordkeeping duties, and lawful requests.
  • Provide promotional communications where permitted and in accordance with your preferences.

3. Shopify and Other Service Providers

Our store uses Shopify to operate its ecommerce functions. Relevant information may be processed by Shopify and providers used for payment processing, fraud prevention, shipping, customer communications, hosting, and other enabled services.

We share information with service providers when reasonably necessary to perform these functions. We may also disclose information in response to valid legal requirements or to protect the security and rights of customers and our business.

Some third-party services may process data under their own privacy notices.

4. Cookies and Similar Technologies

Our store uses or may use cookies and related technologies for essential shopping functions, such as cart management, as well as analytics and other optional features where enabled.

Where required by applicable law, we provide relevant notices and privacy choices regarding optional cookies and certain uses of personal information.

You can also manage cookies using your browser settings; blocking essential cookies may affect checkout functionality.

5. Marketing Preferences

If you receive promotional emails from us, you can unsubscribe using the link included in those emails or by contacting support. Opting out of marketing will not prevent necessary messages about existing orders or customer service requests.

6. Information Security

We use reasonable measures intended to protect personal information. Payments are processed through the checkout and payment services configured for our Shopify store. No electronic system or internet transmission can be guaranteed completely secure.

7. Retention

We retain information for the time reasonably needed to manage orders and customer service, meet applicable legal obligations, prevent fraud, resolve disputes, and maintain necessary records. Actual retention periods depend on the information and the applicable requirements.

8. Your Privacy Choices and Rights

Depending on the law applicable to you, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise applicable choices concerning certain disclosures or uses of your information.

Requests may require identity verification and may be subject to lawful exceptions. To make a request, contact support@libertytreasurecoins.com.

9. Children's Privacy

Our store is not directed to children under 13, and we do not knowingly seek personal information directly from children under 13. If you believe a child has provided personal information, please contact us.

10. External Links

Links to third-party websites are supplied for convenience. Their privacy practices are governed by their own notices, not this policy.

11. Updates to This Policy

We may update this policy when business practices, technology, or legal requirements change. A revised version will be posted on our store.

12. Contact Us

Privacy questions and applicable personal information requests may be sent to Liberty Treasure Coins at support@libertytreasurecoins.com.

Support hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET).